Developer Platform Terms
_Version 2026-11-08 · updated 8 November 2026_
These terms cover developers.dvaarik.com and api.developers.dvaarik.com. They are between the account holder and Dvaarik AI, Hyderabad, India.
1. Service boundary#
Dvaarik provides project-scoped realtime voice infrastructure and typed chats with the same agents, through the chat API and the Telegram bots, WhatsApp numbers and Instagram professional accounts you connect. You bring and control the AI, telephony, and messaging accounts you connect, including your own Meta app and Telegram bot. Those providers have their own terms, prices, availability, and data practices.
The published Dvaarik voice-orchestration rate is ₹0.50 or $0.005 per connected minute, rounded up to the next minute, in the currency of your wallet. A session or a chat reply freezes its applicable rate or price version when admitted. Provider, carrier, Meta, and Telegram fees are separate and paid by you directly. Some payment capabilities require external approval and may not be available for every account or country.
Billing is pay as you go. There is no monthly platform fee, no minimum spend, no seat fee, no commitment, and no contract term. You prepay a wallet in rupees or dollars, the connected minutes and chat replies you use are settled against it, and an unspent balance remains yours subject to clause 5. Two things are metered: connected voice minutes, and AI chat replies at ₹0.05 or $0.0005 each, charged once a reply is delivered (returned by the chat API, or accepted by Telegram or Meta). Creating projects, agents, and keys, the console, the SDKs, webhook delivery, the playground beyond its own connected minutes, post-call analysis, messages people send, and replies that were refused, failed, or not confirmed as delivered are not charged by Dvaarik.
2. Accounts, projects, and credentials#
Keep account sessions, project API keys, provider credentials, and webhook signing secrets confidential. Project key plaintext is shown once. You are responsible for activity authenticated by credentials under your control and must revoke a credential you believe is exposed.
Do not share one credential across unrelated customers when separate projects are available. Do not attempt to cross a project or account boundary.
3. Building and reselling applications#
You may embed the APIs in applications you build for yourself or customers, and you may charge customers for those applications and your services.
You may not resell raw Dvaarik API access, project keys, account sessions, provider credentials, or unused platform balance. You may not pool credentials for unrelated customers, impersonate Dvaarik or a provider, claim an endorsement that does not exist, or hide material facts about an automated agent where disclosure is legally required or reasonably expected.
Your application, customer agreement, support, promises, and end-user notices remain your responsibility. Dvaarik does not become a party to your customer contract merely because your application uses the APIs.
4. Acceptable use#
Do not use the platform for unlawful contact, harassment, deception, credential theft, mass surveillance, prohibited content, security attacks, or traffic that violates carrier, platform, consent, privacy, telecommunications, or anti-spam rules. Do not defeat limits or replay protections.
Documented project and abuse limits apply. We may throttle or suspend traffic that evades those limits, threatens delivery reputation or infrastructure, harms people, or violates provider terms.
You determine whether a call or message is lawful, whether consent is required, and what automation disclosure must be given. We may suspend access to protect people, providers, the platform, or comply with law.
5. Charges and payment#
Usage records use fixed-point integer arithmetic. Account balance, receipt, and payment features appear only where their corresponding API and payment approval are enabled. Any prepaid purchase is governed by the checkout terms shown before payment. Credits are not transferable or redeemable for cash except where law requires otherwise.
A provider outage or rejected customer credential does not authorize the platform to substitute a shared provider account. Usage and externally charged provider costs can therefore stop independently.
6. Your data and content#
You retain rights in prompts, media, messages, tools, and application data you supply. You grant Dvaarik the limited right to process them to provide, secure, measure, and support the service. You must have the rights and notices needed to send that content to Dvaarik and your selected providers.
Retention depends on the resource and settings published in the API contract. Financial, security, and audit records may be retained where required. See the Privacy Policy for credential, token, subprocessor, and retention details.
7. Availability and changes#
This is an evolving developer platform. A console feature may be visible before its matching backend contract is enabled; an explicit unavailable state is not a promise that the feature is active. We may change or discontinue beta resources and will document material contract changes.
No service-level agreement applies unless a separate written agreement says so.
8. Liability#
To the extent allowed by law, Dvaarik is not liable for indirect, special, incidental, or consequential loss; provider decisions; carrier routing; or what your application, prompt, or automated agent says or sends. Our aggregate liability is limited to amounts paid to Dvaarik for the affected service in the three months before the claim. Nothing excludes liability that law does not allow us to exclude.
9. Ending use#
You may stop using the APIs and revoke project keys at any time. We may suspend or terminate access for breach, risk, non-payment, provider requirements, or law. Required accounting, security, and legal records may survive closure.
10. Law and contact#
Indian law governs these terms, with courts in Hyderabad, Telangana having exclusive jurisdiction where permitted.
Contact: dev@dvaarik.com.