Reselling

What reselling is#

An approved reseller offers voice and chat agents to its own clients under its own brand. Today an approved reseller sets its brand and logo in the console; its clients sign up on the reseller's own domain once its reseller account goes live.

Apply#

Open Resell in the console menu and send the application:

• your legal or business name;
• a phone number with its country code (we only store it, and never send it messages);
• your website;
• your country, as two letters, like IN or US;
• what you will resell the platform for (20 to 2,000 characters; only our team reads it);
• how many calls a day you expect across all your clients.

We review every application and approve it at our discretion. You get an email when we decide, and the Resell page shows our reason. After a refusal you can change your answers and send a new application. If Resell is not in your menu, applications are not open for your account yet.

Your brand#

Once you are approved, the Resell page sets what your clients will see: a brand name and a product name (2 to 80 characters each), a support email, links to your own terms and privacy policy (https://), up to three colours as hex codes like #1a2b3c (the main colour first), and a logo. The logo is a PNG of at most 256 KB, each side 32 to 1024 pixels, stored exactly as you upload it. None of these may mention Dvaarik, and neither may your legal name (shown until you set a brand name) or your website: your clients see your brand, not ours.

What you pay us#

₹2,000 or $20 a month, in your wallet's currency, from the day your reseller account goes live, with the first month free. Your clients' calls and chats are paid from your own wallet at the usual ₹0.50 or $0.005 per connected minute and ₹0.05 or $0.0005 per AI chat reply. Nothing is charged before your reseller account goes live. The Resell page shows these figures in your wallet's currency, beside your balance.

Limits#

Your limits (calls at once across all your clients, and how many clients you may have) are on the Resell page. Email dev@dvaarik.com to raise them.

Paused or closed#

We may pause or close a reseller account for breach, abuse, or risk, and the Resell page shows our reason. While it is paused, your brand and logo cannot be changed. A closed reseller account cannot apply again. Your own developer account is separate and keeps working.

The rules are in clause 3 of the Terms.